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New Year’s Resolution: Do the Right Thing

Sometimes it’s a difficult task

by Steve Zolotow |  Published: Jan 22, 2010


One of the most difficult tasks in poker or in life is to do the right thing. Doing the right thing is doubly difficult. First, you have to know what the right thing is. Then, you have to do it. Let’s look at some examples from life and poker. Hewlett-Packard does the wrong thing: I purchased an expensive desktop computer from HP. It often makes a lot of noise when running. According to an e-mail that HP sent me, the fan in my machine and in many similar machines was defective. After making many phone calls, trying to find model and serial numbers, and spending a lot of time on hold, I finally reached someone who was willing to help. He began his “help” by telling me, “Remove the back of your computer …” I went nuts. If I wanted a do-it-yourself machine, I could have gotten one for a ...

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